Workshop FAQs

If you are interested in the workshops that are currently being offered, visit our Workshops page or our Registration page. If you have questions about additional workshop topics for private sessions, please complete the Professional Development Contact Form and we will reach out to you shortly.

Agenda for Children is not currently administering the BESE-approved ECAC program, however, the continuing education clock hours from our workshops count toward an initial CDA (awarded by the Council for Professional Recognition) for teachers in Type I and Type II programs as well as toward CDA renewal for teachers in any program type. Please visit our Ancillary Certificate page for more information on the CDA and ECAC process.

If you would like to participate in the Child Care Assistance or Food programs, you must take a mandatory training called Family Child Care Orientation. This workshop will take you step-by-step through the process of how to begin and run a family child care program. Click here for the training.

Agenda for Children maintains a collection of family resources for early childhood professionals to access and  use in supporting families and caregivers of young children. These resources are organized by categories that align with topics from Agenda for Children’s continuing education workshops. The Family Resources Library is regularly updated with new content and resources that support the current best practices in early childhood education.  Most items are printable for easy sharing and can be opened by clicking on the title link of the resource. For a list of additional resources for families, you can also visit the Agenda for Children’s Family Resources Directory on our website.

Registration is currently only open to programs in the following parishes in Agenda for Children’s Child Care Resource & Referral (CCR&R) service area:

• Assumption
• Lafourche
• Orleans
• Plaquemines
• St. Bernard
• St. Charles
• St. James
• St. John
• St. Tammany
• Terrebonne
• Washington

Programs outside of these parishes should contact their local CCR&R. To find your CCR&R, click here.

Registration is offered free of charge to staff who work at Type III programs and family child care providers registered with the Child Care Assistance Program. Participants from these program types will need to provide us with their program’s license number so we can verify that their program accepts Child Care Assistance and that they are eligible to attend the training for free.

Registration for staff from non-Type III programs (Type I, Type II, and school-based programs) is $10 per participant per 2-hour session, with an additional $5 per additional clock hour. Online payment is required prior to attendance; we cannot accept payments in-person or via mail. Due to restrictions in our funding, we are not able to open registration to Type I, Type II, and school-based programs until we have enough participants from Type III centers. Non-Type III programs should contact pd@agendaforchildren.org for information on registering.

Registration for Early Child Care Student Learners is subject to eligibility and availability. Our workshops must first be offered to eligible Early Child Care Professionals. Limited seating may then be available for Early Child Care Student Learners currently enrolled in Early Childhood Education Coursework or Programs. Interested students must complete this form to determine eligibility and seat availability. Students must list the complete name of the program in which they are enrolled and the parish where the program is located. Please note that seats are not guaranteed and require approval before attendance. Failure to attend an enrolled workshop jeopardizes future enrollment opportunities.

Below are Agenda for Children’s requirements and guidance to ensure you are successful in participating in and completing a virtual workshop:

• You must have your own email address, technology (computer, tablet, phone), and Internet access or cell data in order to attend virtual classroom workshops. Shared devices are not allowed. If a facilitator identifies more than one person on a single device, the person who owns the device will be eligible for a certificate but the other person will not be eligible for a certificate and will be asked to leave the session.

• After completing workshop registration, participants will receive an email with the link for the Zoom workshop as well as any handouts for the workshop. One to two days before the virtual workshop, participants will receive a reminder email with the same information.

• At least 10 minutes before the session starts, participants should join the virtual workshop by clicking on the Zoom link they received. Participants should download the Zoom app prior to their session and give themselves enough time to get into the workshop session and settle in. Participants logging in 10 minutes after the session begins will not be admitted.

• Participants will be required to respond to roll calls verbally and put their first and last name in the chat box at both the beginning and end of the session. Be sure to name your device by first and last name only (numbers, emojis, nicknames will not be accepted) as this helps us recognize you before check-in and will also be used to check for participation throughout the session after the session ends.

• Participants will need to use both audio and video to participate in the session and are required to be visible on camera and use their microphone whenever asked. Participants must have a secure Internet connection that will allow them to stay actively signed into the session. Participants experiencing technical difficulties due to no fault of Agenda for Children may not be admitted back into the current session to reduce disruptions to the session.
• Participants must ensure they are in an environment that supports learning. Participants who are actively supervising children, driving, shopping, web searching, etc. while attending the workshop will be removed from the session.

• Participants who are not present for the full duration of the session or who do not comply with the aforementioned guidance or requests made by facilitators will not receive a certificate.
• Licensing or the Department of Health can contact Agenda for Children to confirm attendance as needed.

We are committed to children, but out of respect for the adult learners in our sessions, children and guests are not allowed at in-person workshop sessions, and participants in virtual workshop session should not be actively supervising children. Participants who bring children to in-person sessions or who are actively supervising children in virtual sessions will be asked to leave or be removed from their virtual session.

Cancellation and Refund Policy

Cancellations for workshops should be made before a workshop begins by logging into training.agendaforchildren.org then clicking “My Account” then “Registrations” then “Drop.”

For individual registrants, Agenda for Children will issue 50% of the registration fee if cancellation requests are made before registration closes, which is three business days prior to the workshop. To request a refund, email pd@agendaforchildren.org. Agenda for Children will not issue refunds for requests made after registration closes or after a workshop has occurred.

An organization may substitute a colleague for the original registrant at no charge before registration closes, which is three business days prior to the workshop. To request a substitution, email pd@agendaforchildren.org.

"No Show" Policy

If you are unable to attend a workshop for whatever reason, you can always request that a colleague attend in your place (within at least 3 days’ notice) or drop the class through our registration system. Cancellations for workshops should be made before a workshop begins by logging into training.agendaforchildren.org then clicking “My Account” then “Registrations” then “Drop.” Anyone who registers for a workshop and fails to attend without warning may be blocked in our online registration system.

For assistance, please email pd@agendaforchildren.org.

When Agenda for Children Cancels Workshops

In the event that a scheduled workshop is canceled by Agenda for Children due to unforeseen circumstances, participants registered for the session will be notified using the email on their registration account, and anyone who paid workshop fees will be fully refunded.

We welcome participants from Type I, Type II, and School-Based centers to attend select workshops for a small fee. Limited seats are reserved for Express Registration to these participants in workshops that include “Type I/II/School” in the workshop title. These can be found on the Workshop Calendar or on our registration page.

Type I, Type II, and School-Based centers may also request private fee-based workshops, scheduled on-site or virtually, by submitting this form.

Agenda for Children has developed a curated menu of workshops on a wide variety of topics, including CLASS, SmartTeach, developmentally appropriate practice, self-care, and leadership development. Private workshops may be arranged for Type I, Type II, and School-Based programs for a fee. No cost private workshops may be arranged for Type III centers when the training is provided as a component of a current coaching relationship with an Agenda for Children Early Care and Education Specialist, or when the training is a corrective measure required by Louisiana Department of Education Licensing. Additionally, we are now accepting open-booking requests from Type III centers, subject to availability.

• If you are a Type I, Type II, or School Based program and wish to inquire about private professional development, please complete the Private Workshop Request form.
• If your Type III workshop is currently receiving coaching services through Agenda for Children, please contact your Early Care and Education Specialist to discuss professional development support.
• If you have received notice from the Louisiana Department of Education that your Type III program must complete professional development as a corrective measure, please contact jrodriguez@agendaforchildren.org.
• If you are a non-coached Type III center and would like to complete a request for a private workshop for your staff, please complete the  Open Scheduling Request form. Requests must be made a minimum of 30 days in advance and are subject to availability.

If none of the above apply to you, please visit our Workshop Registration page to learn more about attending our open enrollment workshops. If you have additional questions about scheduling professional development, please complete the PD Contact Form.

Registration is required for all Agenda for Children workshops. Agenda for Children reserves the right to cancel multiple registrations for the same workshop to allow space for other participants to enroll.

Before registering for a workshop, please ensure your account information is up to date by logging into training.agendaforchildren.org then clicking “My Account” then “Edit Profile/Password.”

Participants will need to register for each individual session they would like to attend. Sessions have limited seating, so we encourage you to register as soon as possible. You will receive the physical address or Zoom link with your confirmation email as well as in a reminder email two days before your session. If you register for more than one session, please review each unique location or address or, for virtual workshops, ensure you are logging into your session with the correct Zoom link. Any changes to scheduled workshops, including location updates, cancellations, or rescheduled sessions, will be communicated via email and updated in the registration portal. We strongly recommend that you log into your training account the day before your workshop to confirm date, time, and location and to access any handouts that may be provided. Physical handouts will not be issued at workshops.

Beginning March 1, 2022, each individual became responsible for maintaining their own Agenda for Children account to complete registration, update their profile, complete evaluations, and download certificates. On March 1, 2022, the option for primary account holders (i.e. directors) to manage staff accounts was eliminated, and all accounts were unlinked. This change was made to reduce account errors and to promote accountability and ownership of professional development opportunities among individual participants. Click here for help with creating an account or registering.

• Visit our Workshop Registration page to see current offerings and click the title to register for that session.
• Alternatively, you can login to your account at training.agendaforchildren.org and click Course Search. This will bring you to the course search page where you can search by keyword, category, day of the week, or start date. Leave all of the fields blank for a complete list of workshops.
• Click on the course title to see the full workshop description and/or to register for the workshop.
• To register for the workshop, scroll down and click Add to Cart.
• If you want to register for other workshops, go back to Course Search to add other workshops to your cart.
• Once you have added all the workshops you’d like to attend to your cart, click the Checkout button.
• You will then be prompted to answer four questions then click Next.
• Check the box next to “I have read and accepted the following terms and conditions.” then click Place Order.
• You will then receive a confirmation email from pd@agendaforchildren.org that contains important location information and details for your session as well as any handouts for the session.
• Any changes to scheduled workshops, including location updates, cancellations, or rescheduled sessions, will be communicated via email and updated in the registration portal. We strongly recommend that you log into your training account the day before your workshop to confirm date, time, and location and to access any handouts that may be provided. Physical handouts will not be issued at workshops.

Username:

• In most cases, your username is your email address.
• If you are having trouble using your email address as your username, go to training.agendaforchildren.org then click Login My Account and then select Forgot Username?.
• Enter your email address and click Submit. An email will be sent to that email address with your username. If you do not receive an email with your username, you may not have an email address associated with your account or it may be linked to a center/program email address. Check with your program director to see if they received an email with your username before reaching out to pd@agendaforchildren.org to request help identifying your username.

Password:

• Go to training.agendaforchildren.org then click Login My Account and then select Forgot Password?.
• Enter your email address and username, then click Submit. You will receive an email with a link to reset your password.

• Login to your account at training.agendaforchildren.org.
• Click My Account then Edit Profile/Password.
• Ensure that you input your most current information by updating any missing or incorrect information. Be sure to include your current email address, affiliated company/employer, and membership type (Type I, Type II, Type III, FCC-CCAP, Head Start, School, Student, Other).
• You can change your username here by scrolling down to the bottom of the page and entering the username you would prefer to use. We highly encourage you to use your email address because you will be more likely to remember it. Click the box next to “Do you agree to share the information above in order to register for classes?” then click Submit.
• You can change your password here by scrolling down to the bottom of the page and entering the password you would like to use. Click the box next to “Do you agree to share the information above in order to register for classes?” then click Submit.

• If you cannot attend a workshop, you should drop the workshop from your account at least one day before the workshop begins.
• To drop a workshop, login to your account at training.agendaforchildren.org then click My Account then Registrations.
• Locate the workshop you’d like to cancel then click Drop.
• On the next screen, you will confirm that you really want to cancel the class by clicking Drop.
• If you are unable to attend a workshop for whatever reason, you can always request that a colleague attend in your place (within at least 3 days’ notice) or drop the class through our registration system.
• Participants who register for a workshop and fail to attend without warning may be blocked in our online registration system.
• For assistance, please email pd@agendaforchildren.org.

For assistance with your workshop, email pd@agendaforchildren.org. This email is monitored during after hours sessions and we are happy to assist you if needed.

During the business hours of 8:30AM-5PM the Agenda for Children office can be reached at 504.586.8509.

Accounts may be blocked for non-payment or for registering for workshops and not attending them (without cancelling or dropping in advance). Please email pd@agendaforchildren.org for information on how to unblock your account.

• Evaluations must be completed in order to receive a certificate. Evaluations are available seven days after a workshop ends and will only be available if you successfully attended and completed a workshop.
• Login to your account at training.agendaforchildren.org then click My Account then Registrations.
• You will see a list of your past and present registrations. Click Submit Evaluation to take the evaluation survey.
• Answer every question, then click Submit at the bottom of the page. The system will return you to the list of registrations. Instead of clicking Submit Evaluation, you will see the option Evaluation Submitted/Download Certificate. Click Download Certificate to access your certificate.

Please note that, as of March 2026, Health & Safety certificates will no longer be sent via paper mail and participants should check their emails within 7-10 business days for a downloadable copy of the blue certificate. All other workshop certificates will continue to be generated in each user's registration portal.