Workshop FAQs | Agenda for Children

Workshop FAQs

Please find answers to some Frequently Asked Questions about Agenda for Children’s Early Childhood Education Workshops.

How do I find my username?

  • In most cases, your username is your email address.
  • If you are having trouble using your email address as your username, go to training.agendaforchildren.org then click Login My Account and then select Forgot Username?.
  • Enter your email address and click Submit. An email will be sent to that email address with your username. If you do not receive an email with your username, you may not have an email address associated with your account or it may be linked to a center/program email address. Check with your program director to see if they received an email with your username before reaching out to pd@agendaforchildren.org to request help identifying your username.

How do I reset my password?

  • Go to training.agendaforchildren.org then click Login My Account and then select Forgot Password?.
  • Enter your email address and username, then click Submit. You will receive an email with a link to reset your password.

Why is my account blocked?

Accounts may be blocked for non-payment or for registering for workshops and not attending them (without cancelling or dropping in advance). Please email pd@agendaforchildren.org for information on how to unblock your account.

How do I update my profile?

  • Login to your account at training.agendaforchildren.org.
  • Click My Account then Edit Profile/Password.
  • Ensure that you input your most current information by updating any missing or incorrect information. Be sure to include your current email address, affiliated company/employer, and membership type (Type I, Type II, Type III, FCC-CCAP, Head Start, School, Student, Other).
  • You can change your username here by scrolling down to the bottom of the page and entering the username you would prefer to use. We highly encourage you to use your email address because you will be more likely to remember it. Click the box next to “Do you agree to share the information above in order to register for classes?” then click Submit.
  • You can change your password here by scrolling down to the bottom of the page and entering the password you would like to use. Click the box next to “Do you agree to share the information above in order to register for classes?” then click Submit.

How do I register for a workshop?

  • Visit our Workshop Registration page to see current offerings and click the title to register for that session.
  • Alternatively, you can login to your account at training.agendaforchildren.org and click Course Search. This will bring you to the course search page where you can search by keyword, category, day of the week, or start date. Leave all of the fields blank for a complete list of workshops.
  • Click on the course title to see the full workshop description and/or to register for the workshop.
  • To register for the workshop, scroll down and click Add to Cart.
  • If you want to register for other workshops, go back to Course Search to add other workshops to your cart.
  • Once you have added all the workshops you’d like to attend to your cart, click the Checkout button.
  • You will then be prompted to answer four questions then click Next.
  • Check the box next to “I have read and accepted the following terms and conditions.” then click Place Order.
  • You will then receive a confirmation email from pd@agendaforchildren.org that contains the Zoom link for your session as well as any handouts for the session.

How do I drop or cancel a workshop?

  • If you cannot attend a workshop, you should drop the workshop from your account at least one day before the workshop begins.
  • To drop a workshop, login to your account at training.agendaforchildren.org then click My Account then Registrations.
  • Locate the workshop you’d like to cancel then click Drop.
  • On the next screen, you will confirm that you really want to cancel the class by clicking Drop.
  • Participants who drop a health and safety workshop the day of the workshop or who do not show up to the session may be blocked from registering for future sessions. If this occurs to you, please email pd@agendaforchildren.org for information on how to unblock your account.

How do I submit an evaluation and download certificates?

  • Evaluations must be completed in order to receive a certificate. Evaluations are available seven days after a workshop ends and will only be available if you successfully attended and completed a workshop.
  • Login to your account at training.agendaforchildren.org then click My Account then Registrations.
  • You will see a list of your past and present registrations. Click Submit Evaluation to take the evaluation survey.
  • Answer every question, then click Submit at the bottom of the page. The system will return you to the list of registrations. Instead of clicking Submit Evaluation, you will see the option Evaluation Submitted/Download Certificate. Click Download Certificate to access your certificate.

How do I print and pay invoices?

  • Login to your account at training.agendaforchildren.org then click My Account then View/Pay Invoices.
  • The list will show all of your registrations and how much is due.
  • To print an invoice (paid or unpaid), select the print icon.
  • To pay an invoice, select which invoice you would like to pay from the drop-down menu and click Pay Now. Follow the instructions on the next page to enter your credit card information and hit Continue to make a payment.

Where can I find a full list of all the workshops you offer?

Visit our Custom Workshops page for a full course catalog and email pd@agendaforchildren.org for information about costs and instructions on how to request a custom session for your team. Please reach out at least six weeks before your preferred workshop date, as we require completed, signed agreements to be submitted at least 30 days before the session. We are unable to accommodate last-minute requests.

If you are interested in seeing workshops that are currently being offered, visit our Workshop Registration page.

How do I request a custom workshop for my program?

Visit our Custom Workshops page for a full course catalog and email pd@agendaforchildren.org for information about costs and instructions on how to request a custom session for your team. Please reach out at least six weeks before your preferred workshop date, as we require completed, signed agreements to be submitted at least 30 days before the session. We are unable to accommodate last-minute requests.

What do I need to know about attending a virtual workshop?

Below are Agenda for Children’s requirements and guidance to ensure you are successful in participating in and completing a virtual workshop:

  • You must have your own email address, technology (computer, tablet, phone), and Internet access or cell data in order to attend virtual classroom workshops. Shared devices are not allowed. If a facilitator identifies more than one person on a single device, the person who owns the device will be eligible for a certificate but the other person will not be eligible for a certificate and will be asked to leave the session.
  • After completing workshop registration, participants will receive an email with the link for the Zoom workshop as well as any handouts for the workshop. One to two days before the virtual workshop, participants will receive a reminder email with the same information.
  • At least 10 minutes before the session starts, participants should join the virtual workshop by clicking on the Zoom link they received. Participants should download the Zoom app prior to their session and give themselves enough time to get into the workshop session and settle in. Participants logging in 10 minutes after the session begins will not be admitted.
  • Participants will be required to respond to roll calls verbally and put their first and last name in the chat box at both the beginning and end of the session. Be sure to name your device by first and last name only (numbers, emojis, nicknames will not be accepted) as this helps us recognize you before check-in and will also be used to check for participation throughout the session after the session ends.
  • Participants will need to use both audio and video to participate in the session and are required to be visible on camera and use their microphone whenever asked. Participants must have a secure Internet connection that will allow them to stay actively signed into the session. Participants experiencing technical difficulties due to no fault of Agenda for Children may not be admitted back into the current session to reduce disruptions to the session.
  • Participants must ensure they are in an environment that supports learning. Participants who are actively supervising children, driving, shopping, web searching, etc. while attending the workshop will be removed from the session.
  • Participants who are not present for the full duration of the session or who do not comply with the aforementioned guidance or requests made by facilitators will not receive a certificate. 
  • Licensing or the Department of Health can contact Agenda for Children to confirm attendance as needed.

When will in-person classes resume?

We are closely monitoring COVID cases and vaccination rates in our region. At this time, we are not planning to resume our in-person seminars (with multiple classes running simultaneously over the course of a Saturday) during the 2021-2022 school year.

We are considering face-to-face professional development sessions for individual sites on a case-by-case basis. Please see the Custom Workshops page to learn more about how to arrange for a customized workshop for your staff.

Do your workshops count toward the Child Development Associate (CDA) or the Early Childhood Ancillary Certificate (ECAC)?

Agenda for Children is not currently administering the BESE-approved ECAC program, however, the continuing education clock hours from our workshops count toward an initial CDA (awarded by the Council for Professional Recognition) for teachers in Type I and Type II programs as well as toward CDA renewal for teachers in any program type. Please visit our Ancillary Certificate page for more information on the CDA and ECAC process.

Where can I find a workshop on opening a Family Child Care Program?

If you would like to participate in the Child Care Assistance or Food programs, you must take a mandatory training called Family Child Care Orientation. This workshop will take you step-by-step through the process of how to begin and run a family child care program. Click here for the training.

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In 2021, Agenda for Children provided coaching and training to nearly 5,000 educators across southeast Louisiana. We successfully converted our work to virtual and hybrid models, including our seminars, coaching, training, and CLASS observation protocols for 1,400 classrooms in Orleans Parish.

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